Joint Commission Policy Statement
STATS ACCESS, INC. is committed to providing a higher standard of service and to
the delivery of safe, quality patient care. STATS ACCESS, INC. complies with the
Joint Commission’s Standards for Healthcare Staffing Services. As our customer, you
can have confidence that the processes within STATS support that the supplemental
staff working in your organization have met the requirements established by the Joint
Commission. To assure compliance with the Joint Commission Standards for
Healthcare Staffing Services, STATS provides the customer a written description of
the following service features.
- Subcontractors
STATS will not engage subcontractors to provide Assigned Employees unless agreed
to in advance by the customer. - Floating
Assigned Employees may only be placed in assignments that match the job
description for which STATS assigns them; if an Assigned Employee is asked to float
to another department with the customer, the department must be a like department
or unit and the float employee must have demonstrated previous competency and
have the appropriate certifications, credentials for that department/unit. Assigned
Employees should only be floated to areas of comparable clinical diagnoses and
acuities. - Competency Review
It is the responsibility of STATS to conduct and finalize the preemployment assessment of the Assigned Employee’s competence based on the
techniques, procedures, technology and skills needed to provide care, treatment and
services to the populations served by the customer upon completion
of STATS orientation.
It shall be the responsibility of the customer to cooperate in a review or evaluation of
each Assigned Employee, relative to the employee’s ability to perform specific job
functions upon completion of employee’s assignment or shift. STATS relies on the
customer’s feedback in order to accurately assess and re-assess the competence of
the Assigned Employee on an ongoing basis based on the customer’s report of clinical
performance. - Orientation of Employees
STATS will provide all new employees with an orientation to the company’s policies
and procedures. It shall be the responsibility of customer to orient assigned
employees to the facility and its rules and regulations and to acquaint them with the
facility policies and procedures, including dress code, physical layout and equipment
and to validate competency and ability of Assigned Employee to properly use
equipment. - Employees and Independent Contractors
As the provider of staffing services, STATS will be the employer of Assigned
Employees and shall not by reason of their temporary assignment with the customer
through STATS become employees of the customer. At its sole
discretion STATS reserves the right to utilize Independent Contractors in addition to
its employees, to assist in the provision of all agreed upon Healthcare Supplemental
Staffing services. - Incident, Error, Tracking System
Upon notification of Incidents and or Errors, STATS shall document and track all
unexpected incidents, including errors, sentinel events and other events, such as
injuries and safety hazards related to the care and services provided, utilizing its data
gathering tools. Information gathered tracked and analyzed is to shared and reported
appropriately to customers, regulatory bodies and the Joint Commission as required. - Communicating Occupational Safety Hazards/Events
It shall be the responsibility of the customer to notify STATS within 24 hours of the
event; any competency issues, incidents, and/or complaints related to the Assigned
Employee and/or STATS. Customer agrees to initiate communication
with STATS whenever an incident/injury report related to the Assigned Employee is
completed - Requirements for Staff Specified
The requirements of staff sent to the customer by STATS are to be determined by the
customer as part of the written agreement between the two parties. It
is STATS’ obligation to comply with the requirements of the customer by supplying
staff that have the documented competencies, credentials, health screening and
experience to satisfy the requirements specified by the customer in order to deliver
safe care to the population being served. - Staff Matching Requirements
STATS shall verify the Assigned Employee’s licensure, certification, education and
work experience to assure they are competent and possess the skills and experience
that match requirements for the assignment. Matching the Assigned Employee’s
licensure, certification, education and work experience to assure they are competent
and possess the skills and experience matching the specified requirements of the
assignment may include the use of new grad practitioners for Allied personnel
and non-licensed nursing personnel such as sitters, caregivers and nursing
assistants, it may also include licensed nursing personnel upon the request or
approval of the customer. - Conflicts of Interest
STATS to the best of its ability identifies conflicts of interest. STATS discloses all
conflicts of interest to its clients. STATS annually reviews its relationships and its
healthcare providers’ relationships with vendors, clients, competitors and regulatory
entities to determine conflicts of interest.
When conflicts of interest arise, STATS discloses this conflict of interest when
appropriate to whichever client may be involved or affected. STATS enforces that
internal employees of STATS are not permitted to maintain additional employment,
accept gifts (other than those of nominal value) or to allow payment on their behalf of
any travel, living or entertainment expense by any person or organization currently
doing business with or seeking to conduct business with Acuity Care Services, LLC,
unless approved by the client involved or potentially involved.
The Joint Commission with questions, customer service, general support or technical support matters. http://www.jointcommission.org